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Know your ISO Standard Part 1
What is the ISO 9001 Standard?

What ISO the 9000 Family of Standards?

ISO 9001 is just one of the standard which Forms part of the ISO 9000 family of standard. The ISO 9000 family of standard addresses the various aspects of a Quality Management System, including the continued sustainability of your Quality Management System (QMS). In short, the ISO 9000 Family of Standard is a guideline or model for setting up your company's Quality Management System. If implemented properly, your Quality Management System should assist the organization in improving the Quality of your Products and/or Services. If you have not witnessed an improvement, your QMS system is not effectively implemented!!

So what is ISO 9001 then? 

Within the Family of standards, it is the ISO 9001 standard that sets out the criteria for a quality management system. This is also the only standard in the ISO 9001 family which you can certify your company's QMS system against. Please note, that ISO 9001 is a Quality Management System standard, and not a "Product Certification" standard.

The ISO 9001 standard is based on 7 Quality Management Principles which include: 
* Customer Focus
* Leadership
* Engagement of People
* A Process Approach
* Improvement
* Evidence based decision making 
* Relationship Management 

Implementing these Management Principles in your organization will help ensure that your customers get consistent, good-quality products and services, which in turn should bring many business benefits to you.

Where to start? 

The ISO 9001 standard can be used by any organization, whether you are in Manufacturing Service, Service, Construction or even Hospitality Industry, the standard can be implemented, and should be implemented, to reflect your type of industry. The size of your organization also does not matter, whether your are a large corporate or a start-up SME's, that standard will fit your company size.

Note of Caution: 
The ISO 9001 standard could at first glance, look to complex for a small SME organization, but not to worry, there is "Guideline handbooks for Small & Medium Enterprise Organizations available." More on this in our next blog"

The ISO 9001 standard can be used by any organization, whether you are in Manufacturing Service, Service, Construction or even Hospitality Industry, the standard can be implemented, and should be implemented, to reflect your type of industry. The size of your organization also does not matter, whether your are a large corporate or a start-up SME's, that standard will fit your company size.

Note of Caution: 
The ISO 9001 standard could at first glance, look to complex for a small SME organization, but not to worry, there is "Guideline handbooks for Small & Medium Enterprise Organizations available." More on this in our next blog"

Contact the SAQI team for assistance: 

Many organizations (specifically the small & medium enterprise) struggle to get their ISO 9001 QMS system off the ground. At SAQI, we see ourselves as  your "Knowledge Partner" and not a consultant. So don't hesitate to contact SAQI to guide you through the process.